PRIVACY POLICY

FLUIDITY LLC and Fluidity Stretch & Massage Privacy Policy

Effective Date: This Privacy Policy (“Privacy Policy” or “Policy”) was last updated on July 20, 2023.

This Privacy Policy describes how information obtained from visitors of the www.fluiditystretch.com website (the “Website”), the Fluidity Stretch & Massage Mobile Application (the “Mobile Application”), the Fluidity Stretch & Massage In-Store Forms Application (the “In-Store Application”) (the Mobile Application and In-Store Application are collectively, the “Applications”) is collected, used, and disclosed.

Through the website and/or the Application(s), FLUIDITY LLC and/or Fluidity Stretch & Massage (collectively “FLUIDITY LLC”) is providing you with information about products and services offered at Fluidity Stretch & Massage s, including massage and stretch sessions, along with the ability to (a) schedule, modify, and/or cancel appointments with Fluidity Stretch & Massage s; (b) provide information and complete forms with Fluidity Stretch & Massage regarding massage and stretch sessions; (c) enter into and use benefits under any Wellness Agreement entered into with your Fluidity Stretch & Massage ; (d) purchase and/or redeem gift cards at any Fluidity Stretch & Massage ; (e)purchase massage and facial sessions and product at any Fluidity Stretch & Massage as a guest; (f) view information about and find the Fluidity Stretch & Massage nearest you; (g) request franchise information; (h) complete customer satisfaction surveys about Fluidity Stretch & Massage; (i) view opportunities to apply for employment with Fluidity Stretch & Massage; (j) apply for job openings at FLUIDITY LLC; (k) provide information to enter sweepstakes (collectively, the “service”).

Please note that this Policy applies to consumer information collected by FLUIDITY LLC and/or Fluidity Stretch & Massage through the website and/or Applications. Your use of the website, Application(s), and any information or content provided on any of them, any service, and any service or product provided by or purchased from Fluidity Stretch & Massage and any dispute over privacy is subject to this Policy and the Terms and Conditions, including its applicable limitations on damages and the resolution of disputes. The Terms and Conditions are incorporated by reference into this Policy. If you are applying for a Fluidity Stretch & Massage position, please contact Fluidity Stretch & Massage for more information about their data practices.

INFORMATION COLLECTION

FLUIDITY LLC and/or Fluidity Stretch & Massage may collect information about you directly from you and third parties and automatically through your use of the website, Application(s), and/or service.

INFORMATION COLLECTED DIRECTLY FROM YOU:

When you use the website, Application(s), and/or service, certain areas or features may require you to provide personal information. For example, if you request an appointment at Fluidity Stretch & Massage, Fluidity Stretch & Massage collects your name, email address, phone number, etc. (“Personally Identifiable Information” or “PII”), and information about your desired appointment (e.g., your desired date, time, and services). You may also provide additional information when you request an appointment, such as your health conditions and preferences for your requested services. If you make a reservation online through the website or Application or purchase through the website or Application, FLUIDITY LLC will collect your payment information, including your PII and billing and shipping information. FLUIDITY LLC also collects certain information, including your PII, from you when you contact FLUIDITY LLC or use the website or Application, such as if you request information about Fluidity Stretch & Massage. When you contact FLUIDITY LLC or use the website or Application, FLUIDITY LLC may collect your PII, geographic location, and information about the purpose of the contact. When you enter a sweepstakes, FLUIDITY LLC will collect information about you, including your PII. FLUIDITY LLC also collects information about you, including your PII, for the position for which you are applying, including your qualifications, prior work experience, and references when you make an inquiry or submit an application for a job with FLUIDITY LLC through the Careers page on the website.

INFORMATION COLLECTED FROM THIRD PARTIES:

FLUIDITY LLC and/or Fluidity Stretch & Massage may also collect information about you from third parties. For example, if someone purchases a gift card through the website, FLUIDITY LLC may collect the recipient’s and the purchaser’s PII and payment information. FLUIDITY LLC and/or Fluidity Stretch & Massage may also supplement or verify information about you from a service provider. FLUIDITY LLC may combine information we collect about you with information we obtain from third parties.

INFORMATION COLLECTED AUTOMATICALLY:

FLUIDITY LLC may automatically collect certain information about your use of the website, Application(s), and/or service through cookies, web beacons, and other technologies such as your domain name; your browser type and operating system; web pages you view; links you click; your IP address; information about your booked services; the length of time you visit the website, Application(s), and/or use the service; and the referring URL or the webpage that led you to the website. For more information, please see the section “Cookies and Other Tracking Mechanisms” below.

HOW YOUR INFORMATION IS USED

FLUIDITY LLC and/or Fluidity Stretch & Massage may share between them or use your information, including your PII, for the following purposes:

To fulfill or meet the reason the consumer provided the information. For example, if a consumer shares their name and contact information to request a price quote or ask questions about products or services, FLUIDITY LLC and/or Fluidity Stretch & Massage will use that PII to respond to your inquiry. If you provide your PII to purchase a product or service, FLUIDITY LLC and/or Fluidity Stretch & Massage will use that information to process your payment and facilitate delivery. FLUIDITY LLC and/or Fluidity Stretch & Massage may also use your information to facilitate new product orders or process returns. To provide, support, personalize, and develop the website, products, and services. To create, maintain, customize, and secure your account.

To process your requests, purchases, transactions, and payments and prevent transactional fraud. To support you and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving responses.

To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted communications, offers, and ads through the website, third-party sites, and via email or text message (with your consent, where required by law). To target communications and ads to you about job opportunities with FLUIDITY LLC and/or Fluidity Stretch & Massage, including through the website, third-party sites, and via email, telephone, or text message (with your consent, where required by law). To help maintain the websites safety, security, and integrity, products and services, databases and other technology assets, and business. For testing, research, analysis, and product development, including developing and improving the website, products, and services. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. As described to you when collecting your PII. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of FLUIDITY LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which PII held by FLUIDITY LLC about website users is among theassets transferred.

SHARING INFORMATION

Neither FLUIDITY LLC nor Fluidity Stretch & Massage will share your credit card number or any other financial information with any third party except to complete your transaction and verify your credit card information. FLUIDITY LLC and/or Fluidity Stretch & Massage may share your PII with third parties in the following instances.

SHARING FOR LEGAL PURPOSES:

FLUIDITY LLC and/or Fluidity Stretch & Massage shall disclose PII when required by law or under the good-faith belief that such action is necessary under applicable law. FLUIDITY LLC and/or Fluidity Stretch & Massage may disclose PII to establish or exercise its or their legal rights or defend against legal claims. FLUIDITY LLC and/or Fluidity Stretch & Massage also may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect FLUIDITY LLC’s and/or Fluidity Stretch & Massage property or interests or that of their agents and employees, and to protect guests of Fluidity Stretch & Massage, personal safety, and/or the public.

SHARING WITH THIRD-PARTY SERVICE PROVIDERS:

FLUIDITY LLC and/or Fluidity Stretch & Massage may disclose information about individual users to third parties who provide services to FLUIDITY LLC and/or Fluidity Stretch & Massage or have a contractual relationship with FLUIDITY LLC or Fluidity Stretch & Massage. These third parties provide a variety of services to FLUIDITY LLC and/or Fluidity Stretch & Massage, including, without limitation, processing and verifying credit card information, tracking internet marketing campaigns, and processing credit cardtransactions. In addition, these third-party services may include enhancing the information FLUIDITY LLC and/or Fluidity Stretch & Massage collect about customers. FLUIDITY LLC and/or Fluidity Stretch Massage may also use third-party email providers to assist with sending marketing emails for FLUIDITY LLC or on behalf of Fluidity Stretch & Massage. These companies do not retain, share, store, or use PII for any secondary purposes. Any PII that FLUIDITY LLC and/or any Fluidity Stretch & Massage shares with any third-party service provider may only be used to provide services to FLUIDITY LLC and/or Fluidity Stretch & Massage, and the service providers will not be permitted to use such information for other purposes such as contacting guests of Fluidity Stretch & Massage.

SHARING IN BUSINESS TRANSITIONS:

In the event FLUIDITY LLC goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets (including the negotiations thereof), PII of users collected by FLUIDITY LLC through the website and/or Application(s) will, in most instances, be part of the assets transferred. If PII is used contrary to this policy, users will be notified and given the option to continue or discontinue the sharing of the PII. However, nothing in this Privacy Policy is intended to interfere with the ability of FLUIDITY LLC to transfer all or part of its business and/or assets (including the website), for any purposes, without any limitation whatsoever. FLUIDITY LLC expressly reserves the right to transfer or share a copy of PII collected from the website and/or Application(s) to the entity to whom that portion of its business relating to that information is transferred.

COMMUNICATIONS FROM THE WEBSITE AND/OR APPLICATION(S) AND YOUR CHOICES

TRANSACTIONS AND SERVICE ANNOUNCEMENTS:

Users who make a purchase or reservation through the website and/or Mobile Application will receive a number of emails and/or text messages throughout the transaction process and they may sometimes receive phone calls from FLUIDITY LLC and/or Fluidity Stretch & Massage to ensure smooth transactions. FLUIDITY LLC and/or Fluidity Stretch & Massage may also occasionally send out service-related announcements, for instance, if service on the website is temporarily suspended for maintenance.

COOKIES AND OTHER TRACKING MECHANISMS

FLUIDITY LLC, Fluidity Stretch & Massage, and/or third-party service providers use cookies and other tracking mechanisms to track information about your use of the website and/or service. FLUIDITY LLC and/or Fluidity Stretch & Massage may combine this information with other PII collected from you (and third-party service providers may do so on behalf of FLUIDITY LLC and/or Fluidity Stretch & Massage). FLUIDITY LLC and/or Fluidity Stretch & Massage or other parties may collect personal information about your online activities over time and across different websites when you use the website/services.

THIRD-PARTY ANALYTICS:

FLUIDITY LLC uses automated devices and applications, such as Google Analytics and reCAPTHCA, to evaluate website usage and, to the extent permitted, the Application(s). FLUIDITY LLC and/or Fluidity Stretch & Massage also may use other analytic means to evaluate the service. FLUIDITY LLC uses these tools to help it improve its service, performance, and user experiences. These third-party entities may use cookies and other tracking technologies to perform their services. FLUIDITY LLC and Fluidity Stretch & Massage do not share your PII with these third parties, however. For more information on how Google Analytics uses data collected through the website, visit www.google.com/policies/privacy/partners/. To opt out of Google Analytics, visit https://adssettings.google.com/ and https://tools.google.com/dlpage/gaoptout/. COMMUNICATIONS FROM THE WEBSITE AND/OR APPLICATION(S) AND YOUR CHOICES

Transactions and Service Announcements:

Users who make a purchase or reservation through the website and/or Mobile Application will receive a number of emails and/or text messages throughout the transaction process and they may sometimes receive phone calls from FLUIDITY LLC and/or Fluidity Stretch & Massage to ensure smooth transactions. FLUIDITY LLC and/or Fluidity Stretch &; Massage may also occasionally send out service-related announcements, for instance, if service on the website is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long a their accounts are open.

SPECIAL OFFERS, NEWSLETTERS, AND UPDATES:

Out of respect for users’ privacy, FLUIDITY LLC and Fluidity Stretch & Massage present the option not to receive these types of communications, as explained in the Choice and opt-out section below.

CHOICE AND OPT-OUT:

From a Newsletter: Click on the “Unsubscribe” link within the email.

USER-GENERATED CONTENT

FLUIDITY LLC invites you to post content on the website or Forms, including your comments, résumé, or CV, and any other information that you would like to be available on the website. If you post content on the website or Forms, all the information you post will be available to authorized personnel of FLUIDITY LLC and/or Fluidity Stretch & Massage. If you post your own content on the website or Forms, your posting may become public, and FLUIDITY LLC and Fluidity Stretch & Massage cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, and/or your personal privacy. You hereby acknowledge and agree that FLUIDITY LLC and/or Fluidity Stretch and Massage (as defined in the Terms and Conditions) are not responsible for the use of any such posted information, and you hereby release Fluidity LLC from any and all claims arising out of or related to the use of any such posted information in a manner that may violate this Privacy Policy, the law, and/or your privacy.

EXTERNAL LINKS

The website and/or Application(s) may contain links to (or be hosted on) other websites maintained by third parties. Please be aware that FLUIDITY LLC exercises no control over linked sites or other sites and Fluidity LLC (as defined in the Terms and Conditions) is not responsible for such sites’ privacy practices or content. Each linked site or other site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any Personally Identifiable Information and/or other information. You hereby acknowledge and agree that Fluidity LLC(as defined in the Terms and Conditions) is not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and you hereby release Fluidity LLC (as defined in the Terms and Conditions) from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of suchthird-party sites.

CHILDREN UNDER 13

Our website and Mobile Application are not intended for children under the age of 13, and we do not knowingly collect the PII from children under the age of 13 on our website or Mobile Application. If we become aware that we have obtained the PII of a child under the age of 13, we will delete such information or maintain such information in accordance with applicable law.

CHANGES IN THIS PRIVACY POLICY

If FLUIDITY LLC decides to change this Privacy Policy, FLUIDITY LLC will post those changes to this page on the website and other places FLUIDITY LLC deems appropriate so that you are aware of what information FLUIDITY LLC and/or Fluidity Stretch & Massage collect, how it is used, and under what circumstances, if any, it is disclosed or shared.

FLUIDITY LLC reserves the right to modify this Privacy Policy anytime, so please review it frequently. If .FLUIDITY LLC makes material changes to this Policy, FLUIDITY LLC will notify you here, by email at the most recent email address, if any, you provided to us, or by means of a notice on the website and/or Application(s).